Privacy Policy

Welcome to Monet’s Privacy Policy! Thank you for taking the time to read it-- we are committed to protecting your personal information and your right to privacy so that you can fully focus on building meaningful connections.

We appreciate that you put your trust in us when you provide us with your information and we do not take this lightly. We only ask for personal information when we truly need it to provide a service to you and collect it by fair and lawful means, with your knowledge and consent.

This privacy notice applies to all information collected through our services, as well as, any related services, sales, marketing or events. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us here. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

This Privacy Policy applies beginning December 9, 2020.

EFFECTIVE DATE: December 9, 2020

1. Where This Policy Applies

This Privacy Policy applies to websites, apps, events and other services operated by Monet. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

2. Information We Collect

We can’t help you develop meaningful connections without some information about you, such as basic profile details and the types of people you’d like to meet. The personal information that we collect depends on the context of your interactions with us and the App, the choices you make and the products and features you use.

Information You Give Us

When you download the App and create an account ("Account"), we may collect certain information ("Registration Information") about you, such as:

• Name;
• Email address;
• Mobile number;
• Gender identity;
• Date of birth;
• Photographs;
• Location;

You may choose to give us additional information, including:

• On your profile, you can share with us additional information, such as details on your personality, lifestyle, interests and other details about you, as well as content such as photos and videos. To add certain content, like pictures or videos, you may allow us to access your camera or photo album.
• If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
• We also process your chats & drawings with other users as well as the drawings you publish to monet.world, as part of the operation of the services.

Information We Receive From Others

In addition to the information you provide us directly, we receive information about you from others, including:

• Other Users. Other users may provide information about you as they use our services. For instance, we may collect information about you from other users if they contact us about you.

Information Collected When You Use Our Services

When you use our services, we collect information about which features you’ve used, how you’ve used them and the devices you use to access our services. This information is primarily needed to maintain the security and operation of our App, and for our internal analytics and reporting purposes.
The information we collect includes:

• Usage Information. We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
• Device Information. We collect information from and about the device(s) you use to access our services, including:hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, browser type, version and language, operating system, time zones;
• Other Information. If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it. Similarly, if you consent, we may collect your photos and videos (for instance, if you want to publish a photo on the services)

Information collected through our App

If you use our App, we also collect the following information:

• Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera roll, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
• Push Notifications. We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

3. Use of Information

Our main goal is to ensure your experience on Monet is enjoyable and you stay safe! In order to create that experience, we may use your Registration and other information to:

• offer you our services and features;
• contact you with information about the App (e.g., updates and new offerings);
• personalise the App and the content we deliver to you;
• conduct research and analytics about how you use and interact with the App;
• resolve disputes between you and other Users; and
• investigate fraud, protect our legal rights, and enforce our Terms & Conditions.

4. How We Share Information

We may process or share your data that we hold based under the following circumstances:

• With other users.You share information with other users when you voluntarily disclose information on the service (including your public profile). When using Monet, you should assume that anything you post or submit on the App may be publicly-viewable and accessible, both by Users of the App and non-Users of the App. Please be careful with your information and make sure that the content you share is stuff that you’re comfortable being publically viewable since neither you nor we can control what others do with your information once you share it. If you choose to limit the audience for all or part of your profile or for certain content or information about you, then it will be visible according to your settings.
• When required by law.We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
• To enforce legal rightsWe may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
• With your consent or at your request.We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information. We may use and share non-personal information (meaning information that, by itself, does not identify who you are such as device information, general demographics, general behavioral data, geolocation in de-identified form), as well as personal information in hashed, non-human readable form, under any of the above circumstances.

5. Your Rights

We want you to be in control of your information, so we have provided you with the following tools:

• Access/update tools in the service. Tools and account settings that help you to access, rectify or delete information that you provided to us and that’s associated with your account directly within the service. If you have any questions on those tools and settings, please contact info@monet.world.
• Device permissions. Mobile platforms have permission systems for specific types of device data and notifications, such as location services and push notifications. You can change your settings on your device to either consent or oppose the collection of the corresponding information or the display of the corresponding notifications. Of course, if you do that, certain services may lose full functionality.
• Deletion. You can delete your account by using the corresponding functionality directly on the service.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact our Privacy Officer to provide their written consent before the information is released.

Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.

We want you to be aware of your privacy rights. Here are a few key points to remember:

• Reviewing your information. Applicable privacy laws may give you the right to review the personal information we keep about you (depending on the jurisdiction, this may be called right of access, right of portability or variations of those terms). You can request a copy of your personal information by putting in such a request here.
• Updating your information. If you believe that the information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us here.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here.

If you have questions or comments about your privacy rights, you may contact us here.

5. Residents of California

For users who are California residents, the data we may collect falls within the following categories of “personal information,” as defined by the California Consumer Privacy Act (CCPA):

1. Identifiers, such as name and location;
2. Personal information, as defined in the California customer records law, such as contact (including email and telephone number) and financial information;
3. Characteristics of protected classifications under California or federal law (if you choose to provide them), such as age, gender identity, marital status, sexual orientation, race, ancestry, national origin, religion, and medical conditions;
4. Commercial information, such as transaction information and purchase history;
5. Biometric information (not relevant here);
6. Internet or network activity information, such as browsing history and interactions with our websites and apps;
7. Geolocation data, such as mobile device location;
8. Professional or employment-related information, such as work history and prior employer;
9. Non-public education information; and
10. Inferences drawn from any of the personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

6. How We Protect Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our App is at your own risk. You should only access the App within a secure environment.

We may suspend your use of all or part of the services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately here

WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORISED USE OF YOUR REGISTRATION INFORMATION OR OTHER DATA.

7. How Long We Retain Your Information

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. When your Account is deactivated, your personal information is deleted.

Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by other Users or to the extent such information has been shared with search engines. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information they may retain such information to the extent permitted under their terms of service or privacy policies.

Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific timeframe due to technical constraints.

8. Age Policy

Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.

Account Information:

If you would at any time like to review or change the information in your account or terminate your account, you can contact us here.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may contact us here.

9. Changes to this Policy

Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. Reviewing, Updating, or Deleting Your Data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by emailing us here. We will respond to your request within 30 days.

11. About Us

Your access to the App and this license agreement are governed by the laws of the State of California excluding its conflicts of law rules. If you have questions or comments about this policy, you may contact us at info@monet.world.